Singapore Airlines check-in experience simplified

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Singapore Airlines customers who check in online and travel without check-in baggage can now look forward to a streamlined check-in experience, with the Airline partnering Changi Airport Group to introduce the Passenger Reconciliation System (PRS) for its flights at Terminals 2 and 3 from 1 June.

Currently, customers with self-printed boarding passes are required to present their travel documents at the check-in counters for verification and endorsement.   This is the case even for customers who travel without check-in baggage.  Only after all documents have been verified can customers then proceed to the immigration access point.
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With PRS, customers departing Changi Airport without check-in baggage can proceed directly to the immigration access point, where security officers with 2D barcode scanners will verify their self-printed boarding passes.

Customers who have visa or credit card verification requirements will, however, still need to present their documents at the check-in counters first. These customers should proceed to the designated self-service counters at Row 9 in Terminal 2 and Row 4 in Terminal 3.

To ensure a smooth travel experience, customers are advised to arrive at the airport at least 40 minutes before the scheduled time of departure.

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